66kbd Privacy Policy
We place the highest importance on protecting your personal information. This policy describes how 66kbd collects, uses, and securely stores your information.
Table of Contents
This Privacy Policy ("Policy") applies to users ("you" or "user") of the 66kbd platform ("we", "our", or "66kbd") website and services. By browsing our website or registering an account, you are considered to have given your consent to the terms of this Policy. We believe that transparency and honesty are the foundations of earning user trust, so we want to tell you clearly what we do with your information.
Information We Collect
66kbd collects various types of information to provide its services. This information is gathered in two main ways — information you provide directly and information collected automatically.
1.1 Information You Provide
Information you provide directly when creating an account, completing a transaction, or contacting us:
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address and nationality
- National ID or passport number (for identity verification)
- Payment account details (bKash, Nagad, Rocket numbers)
- Details of communications with our support team
1.2 Automatically Collected Information
Some information is collected automatically while you use our platform, which helps us improve the quality of our services:
- IP address and device type
- Browser type and operating system
- Login and logout times and session duration
- Pages visited and links clicked
- Gaming activity details and betting history
- Transaction history and financial activity
1.3 Information Received from Third Parties
We may sometimes receive information about you from legitimate third-party sources, such as payment processors, fraud prevention services, and identity verification agencies. This information is used to ensure the security of our platform.
Purpose of Information Use
We use collected information only for specific and legitimate purposes. 66kbd never uses your information for unnecessary or unrelated purposes. Our main purposes for using information are as follows:
2.1 Service Provision and Operations
- Creating and managing accounts
- Processing and completing transactions
- Ensuring smooth deposits and withdrawals
- Providing gaming services and bonuses
- Resolving technical issues
2.2 Security and Compliance
- Preventing fraud and manipulation
- Complying with anti-money laundering (AML) regulations
- Verifying user identity
- Blocking access by minors
- Maintaining overall platform security
2.3 Service Improvement and Personalization
- Analyzing and improving user experience
- Providing relevant offers and promotions
- Developing new services and features
2.4 Communication and Support
- Sending important account-related notifications
- Providing support via live chat and email
- Sending promotional messages subject to your consent
Sharing Information with Third Parties
66kbd does not sell your personal information. However, limited information may be shared with specific third parties in certain cases necessary for operating the service.
3.1 Service Provider Partners
We share necessary information with the following types of organizations, which work on our behalf and are required to comply with our privacy policy:
- Payment processors (bKash, Nagad, Rocket and banking partners)
- Game provider software companies
- Fraud prevention and identity verification services
- Technology and infrastructure service providers
- Customer support platform operators
3.2 Legal Obligations
We may disclose information to meet legal requirements, such as court orders, requests from regulatory authorities, or cases where it is necessary to comply with anti-money laundering laws.
3.3 What We Do Not Do
- We do not sell your information to any advertiser
- We do not share information with unrelated third parties without your consent
- We do not share your financial information with anyone beyond what is required for payment purposes
Cookies and Tracking Technology
Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our website function more effectively.
4.1 Types and Purpose of Cookies
- Essential Cookies: Required to maintain login sessions and security, these cannot be disabled.
- Functional Cookies: Remember language preferences, game settings, and account preferences.
- Analytics Cookies: Analyze website usage to help improve our services.
- Security Cookies: Used to detect fraud and keep accounts secure.
4.2 Cookie Controls
You can control or decline most cookies through your browser settings. However, please note that disabling certain cookies may cause some important features of our platform to not work correctly, particularly those related to login and payment activities.
Data Storage and Security
5.1 Security Measures
66kbd applies industry-standard technical and organizational security measures to keep your personal information safe. Our security practices include:
- SSL encryption — all data exchanged between your browser and our servers is encrypted
- Robust firewalls and intrusion detection systems
- Restricted access controls — only authorized personnel can access data
- Regular security audits and vulnerability testing
- Data backup and recovery systems
5.2 Data Retention Period
We retain your information only for as long as it is necessary or required by legal obligations. Generally:
- Data for active accounts is retained for the entire duration the account remains open
- Transaction records are kept for a specified period after account closure as required by law
- Cookie data is automatically deleted after its set expiry period
- When no longer needed, data is securely deleted or anonymized
5.3 In the Event of a Security Breach
If a security breach occurs that may affect your information, we will notify you by email or on the platform as quickly as possible in accordance with applicable law.
Your Rights
You have certain important rights over your personal information. 66kbd respects these rights and helps you exercise them.
6.1 Right of Access and Review
You may request a copy of the information we hold about you at any time. We will provide that information within a reasonable period.
6.2 Right to Rectification
If your information is inaccurate or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some data due to legal or regulatory obligations.
6.4 Right to Object to Processing
You may object to your information being processed for certain purposes, particularly in the case of marketing communications.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us directly via live chat or email. We will review your request and respond as quickly as possible.
Minor Protection
66kbd is a responsible gaming platform. Our services are only available to individuals aged 21 and above. We do not collect information from minors, and they are not permitted to access our platform.
- Age verification is mandatory during account registration
- If a user is found to be a minor during verification, the account is closed immediately
- If any minor's information is collected unknowingly, it is deleted securely
- Parents or guardians can contact us regarding any suspicious registrations
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy Policy Changes
We may update this privacy policy from time to time. Changes in the scope of services, new laws, or technological developments may require revisions to the policy.
8.1 Notice of Changes
- For significant changes, we will notify you in advance via email
- A notice will be published on our website
- The date of the change will be mentioned at the top of this page under the "Last Updated" section
8.2 Meaning of Continued Use
If you continue using our platform after a policy change, it will be assumed that you have consented to the new policy. If you do not agree to the new policy, please contact our support team to close your account.
International Data Transfer
To operate our services, your data may sometimes be processed or stored on servers outside your country. In such cases, we ensure that data protection standards are maintained at an adequate level.
- We work only with trusted and secure service providers
- Encryption and security protocols are maintained even for international transfers
- Data protection obligations are included in agreements with third parties
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please do not hesitate to contact us. Our dedicated support team is always ready to assist you.
Contact Information
For data protection requests, if you mention "Privacy Request" in the subject line, we will be able to forward your request to the right team quickly.